Refund Policy

Last updated: 15 November 2026

We want you to be sure Bee Albüm suits the way you work before you pay for it. That is why every new user starts with a free trial with all features unlocked and no payment details, and why every payment is covered by the money-back guarantee below.

14-day money-back guarantee

If you are not satisfied with Bee Albüm, ask us for a refund within 14 days of your payment and we will refund that payment in full. This applies to monthly and yearly plans, to your first payment and to renewals. You do not have to give a reason.

How to ask for a refund

• Write to support@beealbum.com from the e-mail address of your Bee Albüm account, or use the Support page in your account.
• Tell us the date of the payment.

We aim to reply within two business days.

How refunds are paid

Refunds are made to the payment method you used. Payments are processed by our reseller Paddle.com, the Merchant of Record for our orders, and are returned to the same card; depending on your bank, the amount appears on your statement within 5 to 10 business days. If you paid by bank transfer before card payment was introduced, the refund is sent to the account the payment came from.

When a payment is refunded, the subscription it paid for ends. Your album projects stay on your computer and you can pick them up again if you subscribe later.

After 14 days

Payments older than 14 days are not refunded and we do not make partial refunds for the unused part of a subscription period, except where the law requires it. If you were charged twice or by mistake, tell us and we will always correct it.

Cancelling your subscription

You can cancel at any time from your account page (“Manage subscription”) or by writing to us. Cancelling stops future renewals; your subscription stays active until the end of the period you have already paid for.

Your legal rights

This policy is in addition to, and does not limit, any right to withdraw or to a refund that you have under the consumer law of your country.

Contact

Fast Etkinlik Turizm ve Teknoloji Tic. Ltd. Şti.
support@beealbum.com