Privacy Policy
Last updated: 15 November 2026
This policy explains what personal data Bee Albüm collects, why, and what you can do about it. It covers the desktop application, the website at beealbum.com and the online features connected to them.
1. Who is responsible
The data controller is Fast Etkinlik Turizm ve Teknoloji Tic. Ltd. Şti., a company established in Türkiye. For any question about your data, write to support@beealbum.com.
2. What stays on your computer
Your album projects and your original photos are stored only on your own computer. They are not uploaded to our servers. Only what you choose to share or send reaches our servers: the album preview you send for client approval, the resized photos you upload for client selection, and, when you place a direct order with a print lab, the print files of that album (see section 4).
3. Data we collect
- Account: your e-mail address, your name if you provide it, your language, and the dates of your trial and subscription.
- Devices: a hashed identifier of each computer on which you activate the application, used to apply the device limit of your plan and the one-trial-per-computer rule.
- Billing: payments are handled by Paddle.com (see section 6); we never receive or store your card number. From Paddle we receive only what we need to activate your subscription: the plan, the billing period and the status of the payment. If you paid by bank transfer before card payment was introduced, we keep the invoice details you gave us then: name or company title, national ID or tax number, tax office, phone number and address.
- Support: the messages you send us and our replies.
- Technical data: IP address, browser or application version and request logs, kept briefly to operate and protect the service.
4. Data you store about your clients
Some features are used with your own clients’ data, which you enter or upload yourself:
- Calendar: client name, phone number, e-mail address, the date, place, package and payment of the appointment and your notes; if you turn reminders on, we send the reminder e-mail to your client on your behalf.
- Album approval: the album preview you publish and the comments your client writes on it. The preview and its images are deleted 120 days after it was last published.
- Photo selection: the resized photos you upload, the gallery password, and your client’s selection and notes. The photos are deleted from our servers 7 days after the gallery is created; the list of selected file names and notes stays available to you for a further 90 days and is then deleted.
- Print orders: when you place a direct order with a partner print lab from the app, the print-ready page images of the album (the print files) are uploaded to our servers. We pass on to the print lab you chose: your studio or account name, your e-mail address, the customer code the lab gave you, the album’s title and dimensions, the quantity, the note you wrote, and a download link for the print files. The print files are deleted from our servers 30 days after the order is sent, or when you cancel the order; the record of the order (lab, date, quantity, note and status) stays in your account.
For this data you are the data controller and we act as your processor: we handle it only to provide the feature to you. You are responsible for informing your clients and for having a legal basis to share their data and photos.
5. Why we use your data
- To provide the Service and manage your account, licence and subscription (performance of our contract with you).
- To send service e-mails: sign-in codes, notifications about approvals, selections and print orders, and reminders you have set up.
- To issue invoices and keep accounting records (legal obligation).
- To keep the Service secure and prevent abuse (legitimate interest).
We do not sell your data, we do not use it for advertising, and we do not use the photos you share for any purpose other than showing them to you and your client, or the print files for any purpose other than delivering them to the print lab you ordered from.
6. Who we share data with
We use a small number of service providers who process data on our behalf:
- Cloudflare — hosting of the website, database and file storage.
- Resend — delivery of e-mails.
- Paddle.com — card payments. Paddle acts as reseller and Merchant of Record for those orders and processes your payment details under its own privacy policy.
In addition, when you place a direct order with a print lab, we pass the order details and print files listed in section 4 to the print lab you chose. The print lab does not act on our behalf; it processes this data under its own responsibility and its own privacy rules in order to fulfil your order. You decide which lab to order from; we do not pass data to any lab you have not ordered from.
These providers may process data on servers outside your country, including outside Türkiye and the European Economic Area; in that case the transfer relies on the safeguards provided by law, such as standard contractual clauses. We also disclose data when the law requires us to.
7. Cookies
The website uses only the cookies it needs to work: a session cookie that keeps you signed in, a cookie that remembers your language, and, for your clients, a cookie that remembers that they have entered the password of a selection gallery. We do not use advertising or third-party analytics cookies.
8. How long we keep data
We keep your account data for as long as your account exists and delete it when you ask us to close the account. Billing and invoice records are kept for the period required by tax and commercial law. Shared previews, photos and print files are deleted after the periods given in section 4.
9. Your rights
You have the right to know whether we process your data, to access it, to have it corrected or deleted, to object to or restrict its processing, and to receive a copy of it, under the Turkish Personal Data Protection Law (KVKK, article 11) and, where it applies to you, the GDPR. To use these rights, write to support@beealbum.com; we answer within 30 days. You also have the right to complain to the data protection authority of your country.
10. Security
Connections to the Service are encrypted, sign-in uses one-time codes instead of passwords, and access to stored data is restricted to what is needed to operate the Service. No system is perfectly secure, so please tell us at once if you suspect unauthorised use of your account.
11. Changes
If we change this policy we publish the new version on this page with its date, and tell you by e-mail when the change is significant.
12. Contact
Fast Etkinlik Turizm ve Teknoloji Tic. Ltd. Şti.
support@beealbum.com